Getting your Cisco VT II Webcam Working on Windows (64 bit)

It should also be mentioned that this camera was made for other companies beside Cisco. So if you have a camera that looks like the one pictured here, this may work for you. The following information will help you install drivers for this webcam on a 64-bit Windows computer. Pretty much any computer you buy these days is going to be a 64-bit system. If your computer was made after 2010, odds are you’ve got a 64-bit computer. (Note: this guide has been tested on Windows 7, if it works for you let us know in the comments below)

If you’re still using the Cisco VT II webcam, you’re probably like me. You just want to use the camera and you’re not too worried about having the latest and greatest. These webcams were produced on a massive scale for other companies besides Cisco. I’ve been to thrift stores and found huge boxes full of them. Since this is an older webcam it can be difficult to find working drivers for Windows. It should be mentioned, for any Linux users out there, these don’t require additional drivers on most distros from what I’ve seen. Without anymore delay, here we go with the instructions.

Since Cisco doesn’t have 64 bit drivers available that I know of, we are going to use Logitech drivers. It will require a little finagling but literally anyone can do this.

  1. Download qc1051enu_x64 and open it.
  2. Follow the instructions. It should fail at some point, telling you that your system isn’t supported. That is fine, move on to the next step.
  3. Open the following C:\Logitech\QuickCamWebInstall\Drivers\x64\PRO364\IPRO364V.inf and replace each 08CE with 08C7.
  4. Open Device Manager. You should be able to access it from the Control Panel > Harware and Sound > Device Manager.
  5. You are looking for an “Undefined Device”. It will probably appear under “Other Devices” and have an exclamation mark by it.
  6. Right click on the device and choose “Update Driver Software…”
  7. Click “Browse my computer for driver software” and click the “Browse” button. Navigate to C:\Logitech\QuickCamWebInstall\Drivers\x64\PRO364 and click the “OK” button.
  8. Click the “Next” button.
  9. Be sure to make sure you do NOT have automatic updates turned on for this driver. There should be a checkbox you will need to deselect while you’re installing the driver.
  10. Continue through the prompts and you should have a working webcam. (Test your cam here)

If this worked for you, let us know by commenting below with your version of Windows and any tips you have.



I thought it was going to work, but as it was installing the driver, I got an error that states: Windows found driver software for your device but encountered and error while attempting to install it – Logitech QuickCam Pro 5000 The hash for the file is not present in the specified catalog file. The file is likely corrupts or the victim of tampering. It still shows as an Unknown device in Device Manager (Windows 10 64-bit).


You may need to re-download the drivers. It could be that the download is actually corrupt. Don’t get your hopes up though. All of my friends who use Windows 10 have all complained about issues with drivers for all kinds of devices. With Windows 7, it took a little bit of a workaround to get the cam working. Windows 10 is two versions newer. If you do get the cam working on Windows 10, please share. I will add any tips you have to the article, to help anyone else trying to do this on Windows 10.

Александра Ромашова

Thank you, this works. For those, who experienced troubles^ my 1st attempt was unsuccessful, so, i tried again using special compatibility mode to launch setup. And in my case the location of Logitech catalogue also differed – it was in the very root, but C:/Program Files (x86)… Thus, now my Logitech quick cam Pro 5000 works under Windows 10 , thanks to you 🙂


What do you think?